FROM F&B TO NEW PROJECT, FRANKY ISMAIL FOH MANAGER OF KEBUN BISTRO & KAFE SHARES HIS THOUGHTS

Please tell us a bit about your job

Maintaining fast, accurate service, positive guest relations, and ensuring F&B  products are consistent with company quality standards.

Ensure that department goals & policies are communicated & understood with all front of house staff.

What do you like the most about your job?

Meet a lot of people from around the world

How do you compete with many competitors in Bali?

Brand awareness, unique style and ambiance, & personal service

What do you think your restaurants could be doing to improve the guest loyalty?

It’s all about experience…

What is your most memorable moment being in the F&B industry?

Being a part of team and rise together to achieve mutual success…

Do you have any plan of opening up a new F&B outlet in the near future?

We have 2 projects, one will be opened this year.

Where do you see yourself in five years?

Have my own business and get more time with families, because they are the most important things in the world.

What is your dream holiday destination?

Mauritius & Raja Ampat. But I have my holiday here every day in Bali J

What do you usually do for fun?

Doing fun things with family and wine testing with friends

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